Terms & Conditions | RentAllBoats – Boat Rental Marketplace

TERMS AND CONDITIONS

Last Updated: August 2026

Welcome to RentAllBoats.com ("Platform", "RentAllBoats", "we", "our", or "us").

These Terms and Conditions ("Terms") govern your access to and use of RentAllBoats.com, including all websites, mobile applications, services, software, and related features operated by RentAllBoats.

By accessing, browsing, registering an account, listing a boat, making a booking, or otherwise using the Platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.

If you do not agree with these Terms, you must immediately discontinue the use of the Platform.

1. About RentAllBoats

RentAllBoats is an online marketplace that connects people wishing to rent boats ("Renters") with boat owners, operators, charter companies, and professional providers ("Boat Owners").

RentAllBoats provides the technology necessary to facilitate:

boat listings;
booking requests;
online payments;
communication between Users;
reservation management;
payout processing.

RentAllBoats is not a travel agency, tour operator, shipping company, charter company, marina, or insurance provider.

Except where expressly stated, RentAllBoats is not a party to any charter agreement concluded between Boat Owners and Renters.

The rental agreement is concluded exclusively between the Boat Owner and the Renter.

2. Definitions

For the purposes of these Terms:

Platform

The website www.rentallboats.com, including all related domains, subdomains, mobile applications, APIs, software and services.

User

Any individual or legal entity accessing or using the Platform.

Boat Owner

A private individual or business listing one or more boats for rental.

Renter

Any User booking or requesting to book a boat through the Platform.

Charter

The rental of a boat with or without skipper.

Booking

A confirmed reservation made through the Platform.

Listing

A boat advertisement published by a Boat Owner.

Service Fee

The fee charged by RentAllBoats for providing the marketplace services.

Payment Processor

The third-party company responsible for processing payments (currently Stripe or any successor payment provider).

3. Eligibility

To use RentAllBoats you must:

be at least 18 years old;
have legal capacity to enter into contracts;
provide accurate information;
comply with applicable laws;
comply with these Terms.

Business Users declare they possess all licenses and authorizations required by law.

4. User Accounts

To access certain features, Users must create an account.

Users agree to provide:

accurate information;
complete information;
updated information.

Users are solely responsible for maintaining the confidentiality of their login credentials.

Users are responsible for every activity occurring under their account.

If a User suspects unauthorized access, they must immediately notify RentAllBoats.

5. Identity Verification

RentAllBoats may request identity verification at any time.

Verification may include:

government-issued identification;
driver's license;
passport;
proof of address;
company registration documents;
VAT number;
bank account verification.

Failure to complete verification may result in:

booking cancellation;
payment delays;
account suspension;
permanent account closure.

6. Boat Listings

Boat Owners are solely responsible for every Listing published.

Listings must include accurate information including:

boat model;
manufacturer;
year;
location;
capacity;
equipment;
photos;
pricing;
availability;
licenses required;
skipper availability.

Boat Owners guarantee that all information is truthful.

Misleading or false Listings may be removed without notice.

7. Boat Owner Responsibilities

Each Boat Owner represents and warrants that:

they legally own the boat or have authority to rent it;
the boat complies with applicable maritime regulations;
mandatory insurance is active;
required licenses are valid;
safety equipment is onboard;
the vessel is seaworthy;
mandatory inspections have been completed;
navigation permits are valid where required.

Boat Owners remain solely responsible for the vessel during the entire rental.

RentAllBoats assumes no responsibility regarding:

seaworthiness;
mechanical condition;
safety;
legality;
certifications.

8. Renter Responsibilities

Renters agree to:

provide truthful information;
respect navigation laws;
operate the vessel responsibly;
comply with harbor regulations;
return the vessel on time;
pay any applicable additional charges;
immediately report accidents or damages.

Renters shall not:

use the vessel for illegal activities;
exceed passenger limits;
navigate outside permitted areas;
participate in races without authorization;
sublet the boat;
transport prohibited goods.

Renters remain fully responsible for damages caused during the rental period.

9. Booking Process

Bookings are completed through the Platform.

A Booking generally follows these steps:

Boat selection.
Booking request.
Owner approval (if applicable).
Online payment.
Booking confirmation.
Rental begins.

Certain Bookings may be automatically confirmed.

Availability shown on the Platform does not constitute a legally binding offer until confirmation has been issued.

10. Prices

Prices displayed include the charter price specified by the Boat Owner.

Additional charges may apply, including:

skipper fees;
fuel;
cleaning;
marina fees;
tourist taxes;
security deposits;
optional equipment;
delivery fees;
overnight charges.

All applicable costs are displayed before payment whenever possible.

11. Payments

All payments made through the Platform are securely processed by trusted third-party payment service providers, including Stripe, PayPal, and any other payment processors made available by RentAllBoats from time to time.

RentAllBoats does not collect, process, or store Users' credit card details, bank account credentials, or other sensitive payment information. Such information is handled directly by the selected payment provider in accordance with its own privacy policy and security standards.

By submitting a payment, the User authorizes the selected payment provider to charge the chosen payment method for the total amount due, including any applicable taxes, service fees, deposits, or optional extras.

Payments may include, where applicable:

Charter Price;
RentAllBoats Service Fee;
VAT or other applicable taxes;
Optional Extras;
Security Deposit;
Additional charges agreed before booking confirmation.

A booking is considered confirmed only after the payment has been successfully authorized and received by the payment provider.

If a payment is declined, cancelled, reversed, or otherwise unsuccessful, RentAllBoats reserves the right to cancel the booking or suspend the related User account until payment has been successfully completed.

Users are responsible for ensuring that their selected payment method is valid, sufficiently funded, and authorized for the transaction.

PayPal

Where PayPal is available as a payment method, transactions are processed in accordance with PayPal's User Agreement.

If the User authorizes PayPal's Reference Transactions or any equivalent feature allowing future payments, the User authorizes RentAllBoats to process subsequent charges related to:

booking modifications;
additional services requested after booking confirmation;
damage claims approved by the User or permitted under these Terms;
unpaid balances;
other charges expressly authorized by the User.

The User may revoke such authorization directly through their PayPal account settings, subject to PayPal's applicable terms and conditions.

Stripe

Where Stripe is used, payments and payouts are processed through Stripe Payments Europe, Ltd. or another Stripe entity serving the User's jurisdiction.

Boat Owner payouts are managed through Stripe Connect (where available) or an equivalent payout solution adopted by RentAllBoats.

Currency

All prices are displayed in the currency indicated on the Platform.

Where payments involve currency conversion, the exchange rate and any applicable conversion fees are determined exclusively by the User's payment provider or financial institution.

RentAllBoats is not responsible for exchange rate fluctuations, currency conversion fees, or bank charges applied by third parties.

Fraud Prevention

To protect all Users, RentAllBoats reserves the right to perform payment verification, identity verification, fraud screening, and security checks before confirming any booking or processing any payout.

Transactions identified as suspicious may be delayed, cancelled, or refused at RentAllBoats' sole discretion.

12. Service Fees

RentAllBoats charges service fees for providing access to the marketplace and facilitating bookings.

The applicable fee is displayed before the booking is confirmed.

Service fees may vary depending on:

booking value;
destination;
boat category;
promotional campaigns;
commercial agreements.

Unless otherwise stated, service fees are non-refundable.

13. Boat Owner Payouts

Boat Owner payouts are processed through Stripe Connect or another approved payout provider.

Unless otherwise specified, payouts become available approximately 7 days after the end of the rental period, provided that:

no dispute is pending;
no fraud investigation is ongoing;
no payment reversal has occurred.

Actual transfer times depend on the banking system and the payment provider.

RentAllBoats is not responsible for delays caused by financial institutions or payment processors.

14. Security Deposit

Some boats require a refundable Security Deposit.

The amount is determined exclusively by the Boat Owner and displayed before booking confirmation.

The Security Deposit may be:

pre-authorized;
temporarily held;
charged;
collected directly by the Boat Owner where permitted.

The Security Deposit may be used to cover:

damage to the vessel;
missing equipment;
excessive cleaning;
fuel shortages;
late return;
breaches of the rental agreement.

Normal wear and tear shall not be deducted from the Security Deposit.

Where a dispute arises regarding deductions, the parties agree to cooperate in good faith to resolve the matter.

RentAllBoats is not responsible for determining liability relating to Security Deposit disputes unless expressly required by law.

15. Cancellations

Cancellation policies are selected by the Boat Owner when publishing a Listing.

Each Listing specifies the applicable cancellation policy before the booking is confirmed.

RentAllBoats currently supports the following policies:

Flexible
Moderate
Strict

Refund eligibility depends exclusively on the applicable cancellation policy.

The RentAllBoats Service Fee may remain non-refundable where permitted by applicable law.

16. Cancellation by the Boat Owner

If a Boat Owner cancels a confirmed booking without a valid reason, RentAllBoats may:

issue a full refund to the Renter;
reduce the Boat Owner's ranking;
suspend the Listing;
apply contractual penalties where permitted;
suspend or terminate the Boat Owner's account.

Boat Owners should avoid unnecessary cancellations.

Repeated cancellations may permanently affect their eligibility to use the Platform.

17. Cancellation by the Renter

Renters may cancel a booking at any time through their account.

Refunds are calculated according to the applicable cancellation policy selected by the Boat Owner.

Failure to appear on the rental date ("No Show") may result in the loss of all amounts paid.

18. Weather Conditions

Weather conditions are an inherent part of boating activities.

The occurrence of adverse weather does not automatically entitle the Renter to a refund.

Where navigation is officially prohibited by the competent maritime authority, the Boat Owner and the Renter are encouraged to agree on one of the following solutions:

rescheduling the booking;
changing the departure time;
issuing a partial or full refund;
providing an alternative vessel where available.

Unless required by applicable law, RentAllBoats is not responsible for decisions relating to weather-related cancellations.

19. Mechanical Failure

If the booked vessel becomes unavailable due to an unexpected mechanical failure before departure, the Boat Owner shall make reasonable efforts to:

repair the vessel;
provide an equivalent replacement;
agree on an alternative date; or
issue a refund where appropriate.

RentAllBoats does not guarantee the availability of replacement boats.

20. Insurance

Boat Owners are solely responsible for maintaining all insurance required under applicable law.

Such insurance may include:

third-party liability insurance;
hull insurance;
passenger insurance;
commercial charter insurance where applicable.

Renters are encouraged to verify insurance coverage before departure.

RentAllBoats is not an insurance company and does not provide insurance unless expressly stated.

21. Skippered Charters

Where a skipper is included in the booking:

the skipper remains under the authority of the Boat Owner or charter company;
navigation decisions remain the skipper's responsibility;
passengers must comply with all safety instructions.

The skipper may interrupt or terminate navigation where safety requires.

22. Bareboat Charters

Where the boat is rented without a skipper, the Renter declares that they possess all licences, qualifications, and experience required by applicable law.

If requested, proof of competence must be provided before departure.

Failure to provide the required documentation may result in cancellation without refund where permitted by law.

23. Taxes

Boat Owners are solely responsible for determining, collecting, reporting, and remitting any taxes applicable to their rental activities, including but not limited to VAT, income taxes, local tourism taxes, and any other taxes required by applicable law.

RentAllBoats may collect and remit taxes where required by applicable law or where acting as a deemed supplier under relevant tax regulations.

Users are responsible for understanding and complying with the tax obligations applicable in their country of residence or business.

24. Boat Delivery and Return

Unless otherwise agreed between the Boat Owner and the Renter, the vessel shall be delivered and returned at the location and time specified in the confirmed Booking.

At the beginning of the rental period, both parties are encouraged to inspect the vessel together and verify its condition, equipment, fuel level, and inventory.

At the end of the rental period, the vessel must be returned:

at the agreed location;
on the agreed date and time;
in substantially the same condition as received, excluding normal wear and tear.

Failure to return the vessel on time may result in additional charges determined by the Boat Owner.

25. Fuel Policy

Unless otherwise specified in the Listing:

the vessel shall be delivered with a specified fuel level;
the Renter must return the vessel with the same fuel level.

If the fuel level is lower upon return, the Boat Owner may charge the Renter for the missing fuel together with any applicable refueling service fee, where permitted by law.

26. Damage to the Vessel

The Renter is responsible for any damage caused during the rental period resulting from negligence, misuse, intentional misconduct, or failure to comply with the rental agreement.

Any accident, collision, theft, grounding, or damage must be reported immediately to:

the Boat Owner;
the competent maritime authorities where required;
RentAllBoats, if the incident affects the Booking.

Failure to promptly report an incident may affect insurance coverage and the resolution of any related claims.

27. Prohibited Uses

Users shall not use the Platform or any rented vessel for activities that are unlawful, dangerous, or contrary to these Terms.

Prohibited activities include, without limitation:

carrying illegal goods or substances;
transporting passengers beyond the certified capacity;
operating the vessel under the influence of alcohol or drugs;
using the vessel for criminal activities;
participating in races without authorization;
subleasing or assigning the Booking without permission;
intentionally damaging the vessel;
violating navigation restrictions imposed by competent authorities.

Any breach of this Section may result in immediate termination of the Booking without refund and suspension or termination of the User's account.

28. User Content

Users may publish reviews, photographs, descriptions, comments, and other content through the Platform.

By submitting content, the User grants RentAllBoats a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, display, distribute, and publish such content for the purpose of operating, promoting, and improving the Platform.

Users warrant that:

they own or have the necessary rights to publish the content;
the content does not infringe any third-party rights;
the content is accurate and not misleading;
the content does not contain unlawful, defamatory, offensive, or discriminatory material.

RentAllBoats reserves the right to remove any content that violates these Terms or applicable law.

29. Reviews

Following the completion of a Booking, Renters and Boat Owners may leave reviews regarding their experience.

Reviews must:

be honest;
relate to an actual Booking;
avoid offensive language;
avoid defamatory statements;
not contain advertising or promotional content.

RentAllBoats reserves the right to remove reviews that violate these Terms or applicable law.

30. Intellectual Property

All intellectual property rights relating to the Platform, including but not limited to:

software;
source code;
trademarks;
logos;
graphics;
icons;
databases;
texts;
images;
layouts;
audiovisual materials;

are the exclusive property of RentAllBoats or its licensors.

Nothing contained in these Terms grants any User ownership of any intellectual property rights.

Users may not:

reproduce;
distribute;
modify;
reverse engineer;
sell;
exploit;
create derivative works from;

any part of the Platform without the prior written consent of RentAllBoats.

31. Platform Availability

While RentAllBoats aims to ensure continuous availability of the Platform, uninterrupted access cannot be guaranteed.

The Platform may become temporarily unavailable due to:

maintenance;
software updates;
security measures;
server failures;
internet outages;
force majeure events.

RentAllBoats shall not be liable for temporary interruptions beyond its reasonable control.

32. Limitation of Liability

To the fullest extent permitted by applicable law, RentAllBoats provides the Platform on an "as is" and "as available" basis.

RentAllBoats acts solely as an online marketplace facilitating communication, bookings, and payment processing between Boat Owners and Renters.

Except where expressly required by law, RentAllBoats shall not be liable for:

the condition, seaworthiness, maintenance, or safety of any vessel;
the accuracy of Listings published by Boat Owners;
cancellations made by Users;
delays caused by weather conditions;
navigation restrictions imposed by authorities;
mechanical failures occurring before or during a rental;
disputes between Users;
personal injury, death, property damage, or financial loss arising from the rental or use of a vessel;
the conduct, negligence, or unlawful acts of any User;
acts or omissions of third-party service providers, including payment processors and insurance companies.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

33. Indemnification

Users agree to defend, indemnify, and hold harmless RentAllBoats, its directors, officers, employees, affiliates, contractors, partners, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

violation of these Terms;
misuse of the Platform;
breach of applicable laws;
infringement of third-party rights;
disputes between Users;
negligent or intentional misconduct.

34. Force Majeure

RentAllBoats shall not be liable for any failure or delay in performing its obligations where such failure results from events beyond its reasonable control, including but not limited to:

natural disasters;
severe weather conditions;
floods;
earthquakes;
pandemics;
governmental actions;
war;
terrorism;
strikes;
internet outages;
cyberattacks;
failures of telecommunications networks;
failures of payment providers;
port closures;
navigation bans imposed by competent authorities.

During such events, affected obligations shall be suspended for the duration of the event.

35. Suspension and Termination

RentAllBoats reserves the right to suspend or permanently terminate any User account, with or without prior notice, where the User:

violates these Terms;
provides false information;
engages in fraudulent activities;
attempts to circumvent Platform fees;
damages the reputation of the Platform;
repeatedly cancels confirmed bookings without valid reason;
engages in abusive, threatening, or unlawful conduct.

Termination of an account does not release the User from any outstanding financial obligations.

36. Privacy

The collection and processing of personal data are governed by the RentAllBoats Privacy Policy, which forms an integral part of these Terms.

By using the Platform, Users acknowledge that their personal data may be processed in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR"), where applicable.

37. Electronic Communications

By creating an account, Users consent to receive electronic communications from RentAllBoats, including:

booking confirmations;
payment notifications;
account updates;
security alerts;
legal notices;
marketing communications (where consent has been provided).

Users may withdraw marketing consent at any time without affecting service-related communications.

38. Changes to these Terms

RentAllBoats reserves the right to modify these Terms at any time.

Updated versions will be published on the Platform together with the effective date.

Material changes may also be communicated by email or through notifications within the Platform.

Continued use of the Platform after the effective date constitutes acceptance of the revised Terms.

39. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Italy, without regard to conflict-of-law rules.

Where mandatory consumer protection laws of another jurisdiction apply, such mandatory provisions shall prevail to the extent required by law.

40. Jurisdiction

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Turin (Italy), unless mandatory consumer protection legislation provides otherwise.

Consumers residing within the European Union retain any mandatory rights granted under applicable consumer protection laws.

41. Online Dispute Resolution

Consumers residing within the European Union may access the European Commission's Online Dispute Resolution (ODR) platform where available:

https://ec.europa.eu/consumers/odr

Nothing in this section limits the right of either party to initiate legal proceedings before the competent courts.

42. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

The invalid provision shall be replaced by a valid provision that most closely reflects the original intent.

43. Entire Agreement

These Terms, together with the Privacy Policy, Cancellation Policies, and any additional policies expressly incorporated by reference, constitute the entire agreement between RentAllBoats and the User regarding the use of the Platform.

They supersede all previous agreements, understandings, and communications relating to the same subject matter.

44. Assignment

RentAllBoats may assign or transfer its rights and obligations under these Terms without restriction.

Users may not assign or transfer their rights or obligations without the prior written consent of RentAllBoats.

45. Contact Information

For questions regarding these Terms or the Platform, Users may contact:

RentAllBoats

Website: https://www.rentallboats.com

Email: info@rentallboats.it

46. Definitions